Privacy policy

Privacy Policy for Senekka

1. Company Information

This Privacy Policy outlines how Senekka collects, utilizes, and safeguards your personal data when you browse our website or make a purchase from our store.

Store Name: Senekka
Business Address: 6 Rue d'Armaillé, 75017 Paris, France
Email: troccazmathilde02@outlook.fr
Phone: No phone number available (please contact us via email)

2. Data Controller

Senekka acts as the data controller responsible for processing your personal data through this online storefront. We protect and handle your personal information in strict accordance with the General Data Protection Regulation (GDPR), the French Data Protection Act (Loi Informatique et Libertés), and all applicable European privacy standards.

3. Information We Collect

When you visit our store or submit an order, we collect the following types of information:

A. Identity & Contact Information: Your full name, billing address, delivery address, email address, and telephone number (if provided).
B. Transaction & Order Information: Specific details about the products you purchased, order history, and payment status verification. (Note: Financial transactions are processed securely via external certified payment gateways; we never store or have direct access to your full payment card credentials).
C. Technical & Usage Information: Your IP address, browser type, device details, operating system, unique cookie identifiers, and analytical data regarding how you browse our website.

4. How We Use Your Data

We process your personal data under the following legal bases:

Fulfillment of a Contract: To process, fulfill, pack, and deliver your orders, and to provide customer support regarding your international transactions.
Legal Obligation: To preserve accurate tax, financial, and corporate accounting records as mandated by French and European statutory laws.
Legitimate Interests: To protect our digital storefront from security vulnerabilities, monitor and prevent fraudulent transactions, and optimize our website structure for a better user experience.
Consent: For sending promotional offers and marketing newsletters, provided you have explicitly opted in. You maintain the right to withdraw your consent instantly by hitting the "Unsubscribe" link at the bottom of any email.

5. Sharing of Personal Data

We respect your personal privacy and do not sell or rent your personal data to third parties. We only transmit essential data to trusted service providers who facilitate our international operations:

Payment Processors: To execute secure financial transactions (e.g., Stripe, PayPal).
Delivery & Shipping Couriers: To manage, dispatch, and transport your parcels safely across worldwide global networks (e.g., La Poste, DHL, FedEx, UPS).
Shopify: The specialized e-commerce platform that hosts our store infrastructure.
Legal Authorities: Only if strictly necessary to comply with a binding legal order, regulatory mandate, or to actively prevent fraud and protect our legal rights.

6. Cookies

We utilize cookies, tracking pixels, and web tags to retain items in your shopping basket, study site traffic patterns, and customize your experience. You can modify or turn off cookies directly through your personal web browser settings, although doing so may restrict certain functionalities of our store.

7. Data Retention

We keep your personal data only for as long as required to execute the tasks outlined in this policy, including satisfying any legal, tax, accounting, or reporting mandates required by French law (typically up to 10 years for corporate accounting and transaction tracking).

8. Your Data Protection Rights (GDPR)

Under the European GDPR, you hold specific statutory rights regarding your personal information, which include:

The right to access: To request a complete copy of the personal data we hold about you.
The right to erasure ("right to be forgotten"): To request the deletion of your personal data (subject to our legal, fraud-prevention, or tax preservation obligations).
The right to rectification: To ask us to update or correct inaccurate or incomplete data.
The right to restrict or object to processing: To limit how we process your data under certain conditions.
The right to data portability: To request the transfer of your data to another organization.

To exercise any of these rights, please write to us at troccazmathilde02@outlook.fr. If you feel your data has not been handled correctly, you also have the statutory right to lodge a formal complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL) in France.

9. Data Security

We implement industry-standard technical and organizational security measures—including advanced SSL (Secure Socket Layer) encryption protocols—to prevent your data from being accidentally compromised, lost, modified, disclosed, or accessed without proper authorization.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time to accurately reflect operational, technological, or regulatory changes. Revisions will be published on this page with a revised modification date.